Frequently Asked Questions
Everything you need to know about finding your perfect fit.
How do I determine my correct ring size?
We offer a comprehensive size guide on each product page. You can also order a complimentary physical ring sizer to ensure a perfect fit before placing your order.
What materials are used in your jewelry?
Rings.com uses high-quality materials including 14k and 18k solid gold, 925 sterling silver, and ethically sourced gemstones and diamonds.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic US. International shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Please note that custom-engraved rings are final sale.
Do your rings come with a warranty?
Yes, every purchase includes a one-year limited warranty that covers manufacturing defects. We also offer extended protection plans for accidental damage.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress.